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Puppy / Kitten

We provide delivery of Puppy & Kitten within Sabah and out of Sabah. Contact 011-26898834 / 088-778998 for more information.


Delivery Time

Once your order is created, it will take 1-2 working days for the item to be delivered. Order placed on Saturday, Sunday after 12pm, items will be delivered on next working day.

For area outside of Kota Kinabalu, please contact us at 011-26898834 / 088-778998 for shipping fee and time.


Delivery Charge

Kota Kinabalu:

Flat rate shipping charge RM9 only. Free Shipping for order above RM150.


Sandakan, Tawau, Lahad Datu, Semporna

Can be arrange through registered Courier Services. Please contact us before placing order.


Tuaran, Tamparuli, Kota Belud, Kota Marudu, Kudat, Keningau, Ranau, Beluran, Telupid

Can be arrange through registered Courier Services. Please contact us before placing order.


Out of Sabah: 

Delivery out of Sabah is temporarily unavailable.


Delivery Area

PET HAUS provides delivery service in these areas
  1. Kota Kinabalu – Damai, Foh Sang, Penampang, Lintas, Hilltop, Putatan, Petagas, Dongonggong, Inanam, Likas, Kingfisher.
  2. Sandakan, Tawau, Lahad Datu (Temporary Unavailable)
  3. Tuaran, Tamparuli, Kota Belud, Kota Marudu, Kudat, Keningau, Ranau 

Exchanges (if applicable)

Products replacement are only applicable to defective products, products damaged at the time of receipt, and when incorrect products received. 
You just need to send proof of the defective product to [email protected] or call 088-778998 / whatsapp to 011-26898834.
If you wish to get refund instead of replacing product, just call and we will help you!


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded/returned.




Contact: 088-778 998 | 011-2689 8834

E-mail: [email protected]

Facebook: www.facebook.com/pethauskk

Instagram: PetHausKK

Address: Lot 2-1, Block H, Lorong Grand Plaza Putatan 5, Grand Plaza Putatan, 88200, Kota Kinabalu, Sabah.